In an effort to help our readers who have lost their jobs due to the coronavirus crisis, we have compiled a list of roles currently available in the Cheddar area to give you a helping hand in your job hunt.

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Customer Service Administrator - Sandford

Established in 1904 by William John Thatcher, we have grown into one of the top cider-making businesses in the world.

Now in our fourth generation of family cider-makers, we're exceptionally proud of our Somerset roots.

We've experienced tremendous growth through industry-leading levels of investment in our marketing, people development, innovative technology and world-class cider mill. The best part? We're just getting started.

We're looking for a Customer Service Administrator to join our busy team.

Your rewards and benefits:

- Competitive salary

- Benefits including discounts at our cider shop

This is an exciting opportunity for anybody who wants to pursue a career within our customer-focused roles, enjoys talking to people and has a drive to grow our brand, develop relationships and can provide exceptional customer service.

At Thatchers, we ensure that we give you all the training, support and development you need to succeed.

The role:

As a Customer Service Administrator, you'll learn everything there is to know about delivering outstanding customer service.

Primarily based on the phones in customer service, you will have the chance to develop insight into our business and will gain a strong grounding of expertise in your role.

Specifically, you will learn how to:

- Manage incoming and outgoing calls to customers

- Use bespoke IT software to carry out your day-to-day job

- Place customer orders and assist with promotional items/POS

- Create delivery schedules

- Process installation requests and repairs for customers

- Manage and process any customer returns

- Complete monthly reporting

- Manage the Thatchers Cider Shop – both customer-facing and any administration

- Help with packaging online sales to go out to customers

To be considered as a Customer Service Administrator, you will need:

- A good level of IT skills and happy to learn new software systems

- The ability to analyse data and prepare reports

- Good telephone manner

- Highly organised, with good attention to detail

- To be confident dealing with people at all levels

- To be a proactive problem solver

- To be resilient and flexible, with the ability to accept and adapt to changing situations

Other organisations may call this role Trainee Customer Service Advisor, Junior Customer Service Advisor, Trainee Customer Advisor, or Trainee Customer Service Executive.

Webrecruit and Thatchers are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Job specifics:

Permanent, full-time. Competitive salary.

Click here to apply.

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Systems Analyst Back Office - Cheddar

This award winning and successful FMCG company is seeking a driven and committed System Analyst to join their down to earth and friendly team, initially for six months with the potential to be extended another six months depending on business/project needs.

The successful applicant will be supporting the launch of a new exciting project which is an incentive aimed to support and accelerate growth.

This project is currently being designed in Canada as it sees a significant change in the retail, sales and ops area of the business.

This role is aimed at supporting the representative and the wider members of the project team through the administration and analysis of the functionality, data and inventory management of the system.

Skills required:

- Effective time planning and ability to manage and prioritise workload

- Excellent written and verbal communication skills

- Confident and resilient ways of working

- Excellent IT skills (especially Microsoft Office - Word and PowerPoint - Advanced abilities in Excel is essential)

- High demonstrable ability to analyse and interrogate data

Our ideal candidate will have the following experience:

- Setting up and/or using a price book system for till based transactions

- Direct experience of a retail back-office inventory system

- Inventory management tools would be highly advantageous

- Stock control/management

- Data analysis

- Prior experience working in accounts payable or data analysis

Job specifics:

Contract, full-time. Salary £28,000 to £36,000 pro rata.

Click here to apply.

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Office Cleaning Operative - Cheddar

Sansum Solutions Group is a provider of facilities and recruitment management services throughout Southern England, primarily beginning its journey within the commercial cleaning industry.

Passionate about service delivery and double award winners for Sedgemoor Business Excellence Awards for Large Business of Year 2020 and prestige awards such as South West - Commercial Cleaning Company of the Year 2020/21, our company vision is simple to "Employ great people using equality and diversity delivering a fantastic service to our valued customers".

We currently have a position available for an experienced office cleaner in the Cheddar area.

Working hours: Monday to Friday - 5pm to 8pm

Your role will include working as a team of two cleaning offices/washrooms and all other given areas to a consistently high standard.

Experience in contract cleaning is essential and references are required.

Enhanced DBS check to be completed through the company.

Job specifics:

Permanent, part-time. £9.50 per hour.

Click here to apply.

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